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anatomy · of · distance

Observation of the moment

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The prerecorded "Thank you for waiting, we are sorry for the delay and will assist you as soon as possible" message on Telstra Mobile's customer service line has realistic call-centre sounds in the background, for that extra degree of authenticity. Presumably that's to subconsciously make customers feel less like they're being handballed around between machines or something.
Current Music:
Vivaldi's "Four Seasons" on hold
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